Business Policies

All orders are subject to our full terms and conditions (below). Nothing in these conditions affects your statutory rights as a consumer.

1. Definitions

1. 1. “Buyer” means the person who buys or agrees to buy the Products from the Seller.
2. 2. “Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
3. 3. “Delivery date” means the date specified by the Seller when the Products are to be delivered.
4. 4. “Products” means those goods specified.
5. 5. “Price” means the price for the Products including carriage, packing and VAT.
6. 6. “Seller” means Oak&More.
7. 7. “Consumer” shall bear the meaning ascribed in section 12 Unfair Contract Terms Act 1977.

2. Conditions applicable

1. 1. Nothing in these conditions shall affect the buyer’s statutory rights as a consumer.
2. 2. The Seller shall sell and the Buyer shall purchase the products in accordance with any written quotation of the Seller which is accepted by the Buyer, or any written or verbal order of the Buyer which is accepted by the Seller including but not limited to orders placed using the Seller’s electronic online ordering service, subject in any case to these conditions, which shall govern the contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or is purported to be made, by the Buyer.
3. 3. Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.
4. 4. If any provision of these conditions is adjudged invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of those provisions in question shall not be affected.
5. 5. If the Seller does not have sufficient stock to be able to deliver the goods ordered by the Buyer then any sum paid by the Buyer will be refunded or re-credited to your account and the Seller will notify you at the address given by you in your order form. The refund will be made as soon as possible and, in any event, within 30 days of your order and the Seller will not be obliged to offer any compensation for disappointment suffered.
6. 6. By placing an order using the Seller’s electronic online ordering service the Buyer is making an offer which will not become a binding contract until the order is accepted by the Seller. The taking of payment from the Buyer’s credit card does not indicate acceptance of the order by the Seller. If the Buyer’s order is ultimately rejected by the Seller a refund will be made immediately.

3. The price and payment

1. 1. Save as provided otherwise herein the Price shall be that as stipulated in the Seller’s published price list current at the date of order of the Products. Any event of any increase in the cost to the Seller of raw materials, labour, overheads, or any increase in taxes or duties, or any variation in exchange rate the Seller may increase the Price payable under the contract upon written notice. If notice of price increase is given by the seller, the buyer shall have the right to cancel the order and receive back any sums they have paid. Notice of cancellation must be received in writing by the seller within 14 days of delivery of the notice of price increase to the buyer.
2. 2. Payment of the Price shall be due at the date of the order. Time for payment shall be of the essence. If the Buyer does not pay the Price on notification of shipment the Seller may bring an action for the Price even though property in the Products has not been passed to the Buyer. If the Buyer fails to make payment as required the Seller may suspend delivery of the Products or any further Products ordered until payment is made in full.
3. 3. Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at the rate of 2% above Barclays Bank Plc’s base rate from time to time in force and shall accrue at such a rate after as well as before any judgement.
4. 4. If more than one item is purchased and not all the item(s) are in stock, a refund will be made less the £29 delivery charge.
5. 5. Items are subject to price change due to stock fluctuations and promotions on a regular basis. For new orders we will not refund the price difference or price match once an order has been placed. If an order is cancelled and then re-ordered to the same address an administration charge of £37.50 will be required.
6. 6. Regrettably, in certain circumstances, we may not be able to process orders where payment is from a bank outside of the UK.

4. The products

1. 1. The quantity and description of the Products shall be set out in the Seller’s quotation.
2. 2. The Seller may make any changes in the specification of the Products which do not materially affect their quality or performance required to conform with any applicable statutory requirements where the Products are supplied to the Seller’s specification.
3. 3. Photographs are for illustrative purpose only, and may not exactly match the product itself.
4. 4. Please allow for manufacturing tolerance on items of furniture, where no one item will be identical to the other. For example, with extendable dining tables that have a patterned effect throughout the table, the design will differ between batches.
5. 5. Please Note: Accessories and décor within product listing images are for illustrative purposes only and are not included with the product.
6. 6. Any assembly required that is mentioned on the product page listings would be the responsibility of the customer with exception of large marble, ceramic and extending glass tables.
7. 7. New products which feature the “new” badge on the product may sometimes feature a “was” price in products that come as a set. The “was” price only applies to the older product within the set (such as the chairs, benches etc.). The new product will stay full price and not be included in the “was” price.

5. Warranties and liability

1. 1. All goods supplied by the Seller come with a manufacturer’s warranty of at least 12 months.
2. 2. The Seller shall provide the Buyer with such information as is required to claim under the manufacturer’s warranties. In the event of a claim, the Buyer shall in the first instance contact the Seller’s customer service department.
3. 3. The Seller does not provide any warranty cover against defects in his own right.
4. 4. Except where the Buyer acts as a Consumer all other warranties, conditions and terms relating to fitness for purpose, satisfactory quality or conditions of the products whether implied by statute or common law or otherwise are excluded to the fullest extent of the law.
5. 5. The Seller shall not be liable for any damage or defect arising from placement of furniture with underfloor heating and/or close to radiators and/or, similarly, in a location affected by direct sunlight/natural elements/weather for a example a conservatory or any other natural factors. The seller will not be responsible for any damage or defect arising from moving the furniture from the location it is delivered to a different location.
6. 6. Insofar as is permitted by law, our only liability to you under these terms and conditions will be, at our sole discretion, to make good any shortage or non-delivery, to replace or repair any goods which are received by you in a damaged or defective state whichever is more financially viable for the seller or to refund to you any sums actually paid by you for the goods in question. Any damage to packaging should be noted on the delivery note. Any damage to the product must be notified within 30 days of receiving the products, in line with the Consumer Contracts Regulation.
7. 7. Pictures will be required for any damage or concerns for us to be able to resolve. The seller is thus not responsible for any damage notified after this time. We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability to you for any failure or delay in delivering goods or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control. Nothing in this Clause 5 affects your statutory rights as a consumer.
8. 8. The Seller shall not be liable for any injury or accident caused whilst receiving or carrying goods/products to either the person or property or both. This does not affect your statutory rights as a consumer.
9. 9. Please ensure as with all oiled oak products that the products are oiled within the first month of receiving and then every 6 months thereafter. If the care instructions are not followed this may affect your warranty.
10. 10. Although our furniture has been dried naturally, and kiln dried, movement and cracking can occur. Keeping your wooden table or counter in a cool environment, with a temperature of around 72 degrees and a relative humidity of approximately 45-55%, with some air movement will help to avoid excessive warping or cracking. Vinyl table cloths and glass tops can prevent air from circulating, so it is best to avoid using these. A sudden change in temperature or humidity will cause the moisture within the wood to be affected which causes tension within the material, changing your thermostat gradually as the seasons change will help to prevent this. Excessive heat and drying can cause your wooden furniture to crack or split. Avoid leaving hot plates or water to stand on the piece for long periods of time and do not place it in direct sunlight. Small cracks appearing on the surface of wooden furniture is perfectly normal and caused by natural movement of the material, this can also cause epoxy or resin fills to lift and should not cause concern.
11. 11. Warranty does not cover commercial use.
12. 12. Warranty does not cover items which have been shipped off of UK mainland.
13. 13. Please be aware it is your responsibility to check that the packaging is not damaged. In the event of damaged packaging you MUST make a note stating ‘Packaging Damaged’ when signing for the delivery. We accept no liability for damage unless this procedure is followed.

6. Delivery, Returns & Cancellations

1. 1. We will always try to deliver your goods as soon as possible but please be aware that the delivery in certain postcodes or during busy periods could take longer as outlined in the below points. Our Next Day / 48hr Delivery feature enables you to select the day of choice for delivery from our next available delivery option. Please note that the specialist delivery service for marble, ceramic and extending glass tables is exempt from this service as the delivery lead time is 1 – 2 weeks, and based on certain post codes can take up to 4 weeks.
2. 2. Delivery of the products shall be made by the Seller or his agent notifying the Buyer that the products are available for collection at the Sellers premises or for delivery to such place as the Buyer may specify at the time the order is placed.
3. 3. The Seller shall use his reasonable endeavours to meet any date agreed for delivery.
4. 4. In any event time of delivery shall not be of the essence.
5. 5. In the unlikely event that our ability to deliver the goods on a pre-arranged delivery date is compromised by weather conditions or extreme circumstances outside of our control, we will always endeavour to re arrange a new delivery for the nearest available delivery slot.
6. 6. Please note the lead time given on the product. If there is a delay to that lead time then we will endeavour to contact you to advise you of this. One can cancel the order for a full refund at any time prior to the delivery company contacting with a delivery date. The Seller shall not be liable for any delay in delivery howsoever caused.
7. 7. There is a delivery fee of £29 to addresses within mainland GB, however for deliveries to AB, DD, FK, IV, KW, KY, PA and PH postcodes there will be a surcharge.
8. 8. Order totals are calculated based on the value of the items purchased and will exclude additional extras such as Emmiera Furniture Protection Plans and delivery surcharges
9. 9. Some items can be delivered to the Republic of Ireland and Northern Ireland for a surcharge of £59 in addition to the £29 delivery fee.
10. 10. Some items can be delivered to the Isle of Wight for a surcharge of £34 in addition to the £29 delivery fee.
11. 11. Please contact us if you would like to see if your order is eligible. For items that are not eligible for delivery we will deliver to a nominated GB address e.g. a port. Onward shipping from that point is the responsibility of the customer.
12. 12. For delivery to Isle of Man, Scottish Islands and Channel Islands we will deliver to a nominated mainland GB address e.g. a port. Onward shipping from that point is the responsibility of the customer.
13. 13. Generally, where an order contains more than one item, all items will be delivered at the same time, once all items are available. However, there are occasions where it is necessary for us to make more than one delivery which is solely dependent on the supplier/manufacturer and stock availability.
14. 14. Where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £45 plus VAT to cover part of the cost of the failed delivery.
15. 15. Where a delivery date has been agreed with our specialist delivery team for marble, stone, ceramic or large non-extending and extending glass tables, but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £132 (£110 plus VAT) to cover part of the cost of the failed delivery.
16. 16. An order may be cancelled at any time between the placement of the order and 14 days following delivery of the goods. However if this is not a stock item and has been ordered especially for you there will be a cancellation fee of £45 plus VAT. Where a customer has cancelled their order from one of the following postcodes, AB, DD, FK, IV, KW, KY, PA and PH, there will be an additional cancellation fee to cover the costs of the delivery surcharge. If the Buyer is dissatisfied with their purchase for any reason they may, within 14 days of delivery, contact the Seller’s customer service department to notify them that they wish to return some or all items from their order. After this 14 day period has expired we do not accept returns of any product(s) purchased unless faulty or not as described. The Seller will arrange collection of the goods from the Buyer at a cost of £67.50 plus VAT which will be deducted from the refund. Goods must be returned to the Seller in the same condition they were in at the time of delivery to the Buyer and in their original packaging. They must be in a resaleable condition as good as new. The packaging must be sealed with clear tape only. The items must not have been assembled as by assembling the goods it can be deemed as acceptance. If only part of an order is returned for any reason then the refund would be applied taking into account the full price of the product being kept by the customer any discounts that may have been applied would be nullified. Refunds will be issued within 30 days of receipt of goods and after we have inspected them for damage. We reserve the right to withhold all or part of your refund if items are returned damaged or not in a resaleable condition.
17. 17. Please note that for selected items of leather upholstery there is a 50% cancellation/returns fee and on items ordered especially for you i.e. bespoke made to an individual’s specification unless the order is cancelled within one week of placement. If the item is not a leather upholstery or bespoke item then it can be returned as per the terms above.
18. 18. Deliveries will be made to the hallway of the property. The seller will not accept any liability or action for any deliveries made in addition to the maximum parameters set out within this clause.
19. 19. Mattresses need to be checked on delivery by the customer and are non-returnable, non-refundable once signed for and packaging has been opened in anyway.
20. 20. Deliveries to Scotland, Isle of Wight, Ireland and remote areas of Cornwall and Wales can take longer than specified on the site. Please allow up to 3 weeks for delivery. For marble, ceramic and larger glass tables please allow up to 4 weeks. For an estimated delivery time frame please call us on 0208 338 7610 before you place your order.
21. 21. Deliveries to certain locations or where a delivery is required on a specific day or needed urgently may be a one person delivery service.
22. 22. In the event that the customer has measured their property incorrectly and wishes to return or exchange their item(s) because it does not fit into the room, the customer would be required to cover the actual cost of delivery or exchange. This includes because the product is not the size the customer would now like or for health and safety reasons the product cannot fit into the property.
23. 23. Items ordered on ‘Next Day Delivery’ will be delivered the following working day providing your order is placed before 11am. Next Day Delivery is subject to availability and may be withdrawn from time to time when we have high demand until the backlog is cleared.
24. 24. ‘Select Day’ delivery items will be delivered on the day you have chosen for delivery between the hours of 7.00am and 9.00pm. A timeslot will be sent via text or email the evening before the delivery.
25. 25. Next Day Delivery and 48hr Delivery are only available in England and Wales (NOT Scotland or Ireland, for deliveries to Scotland or Ireland, standard delivery is available.), it is also unavailable on the weekend and will incur a supplement charge if selected.
26. 26. For bulk orders of more than 3 items an additional delivery charge may be applicable please call us for more details.
27. 27. For an exchange we must be contacted within 14 days of the delivery, the product must come back in the same condition it was delivered in having not been assembled and the exchange charge and cost of the new item and exchange fee will need to be paid prior to delivery and once the returned item has been inspected a refund of the product returned will be issued within 30 days of return of the goods.
28. 28. Due to weight of some of our larger and/or heavier the delivery and assembly is limited to ground floor only. Any delivery that is unsuccessful as they are in excess of these terms and endanger the health and safety of the delivery technicians will be charged at the price of delivery plus collection of the items.
29. 29. There will be a charge of £300 (£250 + VAT) for the return of marble items, stone, ceramic or large non-extending and extending glass dining tables, which are delivered by our specialist delivery team. Dining chairs delivered by the specialist team which require self-assembly must not have been assembled as the assembly of these goods is deemed as acceptance of the order.
30. 30. Marble Tables, Ceramic Tables and Extending Glass Tables will be delivered to the ground floor only with free assembly on these tables.
    Please note: Ground floor only deliveries will be delivered to the street-level ground floor of the property only with no steps leading up to the property. Please contact us before placing an order for further information.
    Please note: some of the lighter Marble, Ceramic and Extending Glass Tables are not included as part of the free assembly service. Please check the product listings before placing an order for assembly details.
31. 31. The customer must give at least two working days notice to make changes to their confirmed delivery date otherwise they will be liable for a re-delivery charge or cancellation fee of £45 + VAT. The customer must give at least two working days notice to make changes to their order before the delivery is due otherwise they will be liable for a re-delivery charge or cancellation fee of £45 + VAT. The reason for this fee is that the delivery will already have been routed and furniture moved to the relevant warehouse depot awaiting delivery to the customer’s nominated address. A charge of £45 + VAT will be levied if there is a failed delivery due to the customer not being at the nominated delivery address within the designated delivery period. However, if failure to deliver is caused by the seller’s third-party delivery service or warehouse companies not fulfilling their agreement with the seller, the customer will not be liable to pay this fee.
32. 32. We cannot deliver marble dining tables to Scotland. In the event that an online transaction is made for a marble table with a delivery address in Scotland one of our Customer Services team will contact the buyer by the next working day for a full refund.
33. 33. Should you reject your delivery when there are no defects to the products, you will be charged £67.50 + VAT in line with our Returns and Refunds Policy.
34. 34. Deliveries will be made to a room of choice up to the 2nd floor. Any above the 2nd floor would need to be checked prior to delivery being booked as it could lead to a failed delivery and result in a £54 charge.
35. 35. To ensure all deliveries of larger items are successful to the room of choice, it is the customer’s responsibility to ensure they have measured the access into the property and into the required room of choice. If there are any queries regarding size and access prior to ordering, please call our sales line on 02083387610 or e-mail us and we can assist. Any delivery that fails as a result of access issues would be subject to a failed delivery charge.
36. 36. In the event of the customer changing their mind, items must be returned in a perfect condition. If the original packaging has been disposed of, the customer will be responsible to repackage the item adequately in order for this to be returned. Photos will be requested to ensure this request has been completed. We ask that cardboard is used to cover all corners and that the whole item is wrapped and secured using bubble wrap. Failure to do so may result in an increased return charge of £110 to cover an additional collection service
37. 37. We will always try to deliver your goods as soon as possible but please be aware that products purchased with a pre-Christmas delivery label is compromised by weather conditions or extreme circumstances outside of our control, such as shipping delays, the Seller shall not be liable for any delay in delivery howsoever caused. We will always endeavour to re arrange a new delivery for the nearest available delivery slot. For more terms and conditions please see here: Pre-Christmas Delivery
38. 38. Pre-Christmas delivery is no longer guaranteed for deliveries to Scotland, Isle of Wight, Ireland and remote areas of Cornwall and Wales.
39. 39. In the event of any further lockdowns we will be offering a hallway delivery service to ensure the safety of our customers and delivery teams. If you would prefer a doorstep delivery service please advise us 2 working days prior to delivery and we will ensure that the delivery team is aware of this. Our teams will be equipped with gloves, hand sanitising gels and wipes to enable them to provide a safe delivery to customers’ homes.

7. Acceptance of the products

1. 1. Other than where the Buyer acts as a Consumer the Buyer shall be deemed to have accepted the Products 14 working days after delivery to the Buyer.
2. 2. By assembling the goods this we deem as acceptance and the products can therefore not be returned, except where the product(s) is faulty or not as described.
3. 3. A customer has the right to reject product(s) that are unsatisfactory quality, unfit for purpose or not as described. This right is limited to 30 days from the date the date of delivery. Any refunds made to the buyer in respect of faulty product(s) will be subject to us collecting the product(s) which we will do so at our own cost.

8. Title and risk

1. 1. Risk of damage to or loss of the Products shall pass to the Buyer upon delivery.
2. 2. Notwithstanding any other provision herein title in the Products shall not pass to the Buyer until the Seller has received in cash or clear funds payment in full.
3. 3. The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products which remain the property of the Seller, but if the Buyer does so all moneys owing to the Seller shall (without prejudice to any other right or remedy on the Seller) immediately become due and payable.

9. Insolvency of buyer

1. 1a. The Buyer makes any voluntary arrangements with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt, or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction) or
2. 1b. An encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of the Buyer, or
3. 1c. The Buyer, not being a consumer, ceases, or threatens to cease, to carry on business, or
4. 1d. The Seller reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer and notifies the Buyer accordingly.
If the Clause applies, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to the Buyer, and if the Products have been delivered but not paid for the Price shall become immediately due and payable that despite any previous arrangement or agreement to the contrary.

10. General

1. 1. Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to strikes, lock outs, accidents, war, fire, reduction in or unavailability of power at the Seller’s premises or its manufacturing plant, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
2. 2. Any notice required or permitted to be given by either party to the other under the conditions shall be in writing and in the case of notices to the Seller, addressed to the Seller at its registered office or in the case of notices to the Buyer, at the Buyer’s address as provided to the Seller.

11. Headings

1. 1. The headings of the Clauses in these conditions are intended for reference only and will not affect the construction of these conditions.
2. 2. Representations – No statement, description, warranty condition or recommendation contained in any catalogue, price list or advertisement or communication or made verbally by any of the Agents or Employees of the Seller shall be construed to enlarge, vary or override in any way thereof any of these conditions.
3. 3. Additional costs – The Buyer agrees to pay for any loss or extra cost incurred by the Seller through the Buyers instructions or lack of instructions or through failure or delay in taking delivery or through any acts or default on the part of the Buyer, its servants, agents or employees.

12. Proper law of contact

1. 1. This Contract shall be governed by the law of England and Wales and any dispute, question or remedy howsoever arising determined exclusively by the Courts of England and Wales.

13. Promotions

1. 1. Promotions cannot be used in conjunction with any other offer.
2. 2. Clearance items are not eligible for additional discounts or promotions unless otherwise stated.
3. 3. We reserve the right to withdraw or change our promotions as required. This may be without warning, and we are not obligated to uphold previous promotions after their removal.
4. 4. Specific promotions exclude orders using the finance payment option.
5. 5. Any promotional offer is valid for new orders only, placed within the timescale of the offer stated. No retrospective discount will be adhered to.
6. 6. We reserve the right to refuse any order for any reason.
7. 7. Should a partial refund be required for any reason, any promotional discount given becomes null and void and will be removed from the amount due to be refunded.
8. 8. The sales countdown banner refers to a selection of stock items only. Items in the sale promotion change on a daily basis.
9. 9. A minimum spend of £350 applies to the £10 discount sign-up promotion. This promotion is not available when a finance option is selected. This promotion can not be used in conjunction with any other promotional code.
10. 10. Mattress Promotion: Receive a 50% discount on any mattress. The bed and mattress must be purchased in the same transaction. Discount applied automatically at checkout. If more than one mattress is purchased with a bed, the discount will apply to the lowest priced mattress. Discount may be used multiple times and may be used more than once in the same transaction – e.g. if two beds and two mattresses are purchased, the discount will apply to both mattresses. While stock lasts.

14. Mailing List

1. 1. If you have opted in to our database we will send you special offers and promotions by email. If you no longer want to receive offers and promotions by email, you can unsubscribe by clicking the unsubscribe link in the email. We will never pass on your email address to a third party for marketing purposes.

15. About Cookies and the way we use them

1. 1. In common with other websites, we do also use “cookies”. A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser. In order that we can monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site. Please note: We do not use cookies to store any of your personal or financial information on your computer.
   You can control the use of cookies on your computer by either enabling or disabling them yourself. You can get more information about cookies at www.allaboutcookies.org.

16. Secure telephone payment line

1. 1. Securing our customers personal information is important to us. In order to protect your card information, we use PayGuard, which is a secure payment process that is compliant with the PCI DSS. When you would like to make a purchase over the phone, we simply call you straight back on a level 1 secure payment system to process it.
2. 2. How does PayGuard work?
   When we are ready to take your payment over the phone, we will use PayGuard to call you from a level 1 secure payment system. We ask you NOT to read your card information out loud, but instead we ask you to type your card details into your telephone keypad (just like you do when typing a phone number you wish to call). We use PayGuard for two reasons:
3. a. To avoid anybody overhearing your card details; and
4. b. As no one hears your card details, not even our staff, your payment card details are secure.

For more information visit https://payguard.co/

17. Social Media - Customer Image Use

1. 1. When you tag us or use #MyOakandMore in your social “content” on social media platforms (Facebook, Instagram, Pinterest etc) we may request to use your content in connection with our business whether that be videos, imagery, comments or graphics.
2. 2. By responding to our request using #YesOakandMore:
   You are allowing Oak&More a non-exclusive, royalty free, worldwide license to use your content in our marketing and/or advertisements. This includes our website, partnering websites, online store, emails, social media and other customer communications Oak&More conduct. You agree that we may use, reproduce, distribute, combine with other materials, alter and/or edit your social content in its sole discretion. You guarantee that:
3. a. You are over 18
4. b. You own all rights (including copyright) in the content uploaded or, if the Social Content is subject to third party rights, you have acquired and obtained all licenses, rights, consents and permissions for Oak&More to receive the license outlined above
5. c. Oak&More’ use of your content will not violate the intellectual, proprietary or other rights of any third party or applicable law. You release and discharge the Company from all claims and obligations to pay you for any use of the Social Content.

By consenting to our request to use your content, you grant Oak&More the right to publish your name, username, likeness, caption associated with that content in connection with the use of your content.

18. Sale Information

1. 1. As well as always seeking to offer a price that rivals our competitors, we also often offer further Sale and Clearance discounts across all our ranges. The percentage off price is exclusive to Oak&More customers, and is based upon the savings you make between the ‘was’ price and reduced price.
2. 2. Clearance – our Clearance is a limited collection of ex-photoshoot items that have been reconditioned to a high standard, and drastically reduced in price, as well as discounted lines. These items are very limited.
3. 3. There will be a delivery charge of £29 to anywhere within mainland Britain except to postcodes AB, DD, FK, IV, KW, KY, PA and PH postcodes which will incur an additional charge of £34 which is added at checkout.
4. 4. New products which feature the “new” badge on the product may sometimes feature a “was” price in products that come as a set. The “was” price only applies to the older product within the set. The new product will stay full price and not be included in the “was” price.
5. 5. Should you have any questions regarding our prices, please contact our Sales Team by phone on 0333 247 0226 / 0208 338 7610 or via email - [email protected]